Bootstrap Training Design
From Yuki Tanaka’s guide series Lean Macro Rollouts: Training and Support Strategies for Small Business Success.
This is chapter 2 of the series. See the complete guide for the full picture, or work through the chapters in sequence.
The greatest barrier to macro adoption in small businesses isn’t technical complexity—it’s the perceived impossibility of creating effective training without dedicated learning and development resources. While large corporations invest millions in training infrastructure, small business owners often assume they need similar budgets to achieve meaningful results. This assumption becomes a self-fulfilling prophecy, leading to abandoned automation initiatives and missed opportunities for competitive advantage.